Terms and Conditions

1. Acceptance

By placing an order on Arts by Autumn, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order.

2. Orders

• Pricing: Prices listed on the website are in [currency] and are subject to change without notice.
• Availability: All orders are subject to availability. If an item is out of stock, we will notify you and offer a refund or alternative product.
• Custom Portraits: For custom portraits, please provide clear and detailed instructions. We will do our best to meet your specifications, but the final product may vary slightly.

3. Payment

• Accepted Methods: We accept [list of accepted payment methods].
• Security: Your payment information is processed securely using [payment gateway].
• Sales Tax: Sales tax will be charged as applicable according to your location.

4. Shipping

• Shipping Costs: Shipping costs will be calculated at checkout based on your shipping address and the weight of your order. 
• Delivery Times: Estimated delivery times are provided as a guideline and may vary. We are not responsible for delays caused by shipping carriers or unforeseen circumstances.
• Damaged or Lost Items: If your order arrives damaged or lost, please contact us within 1 days of receipt. We will investigate and provide a resolution.

5. Returns and Exchanges

• Returns: Returns are accepted within 5 days of receipt for undamaged, unopened items. A restocking fee of 25% may apply.
• Exchanges: Exchanges are subject to availability and may be subject to a restocking fee.
• Custom Portraits: Custom portraits are not eligible for returns or exchanges unless there is a significant error on our part.

6. Intellectual Property

• Copyright: All artwork on our website is protected by copyright law. You may not reproduce, distribute, or modify the artwork without our permission.
• Limited License: By purchasing artwork, you are granted a limited license to display and enjoy it for personal use.

7. Limitation of Liability

• No Warranties: We make no warranties, express or implied, regarding the artwork or our services.
• Liability: In no event shall we be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products.  1.  hoefagency.com hoefagency.com

8. Governing Law 

• Jurisdiction: These Terms and Conditions shall be governed by and construed in accordance with the laws of Ohio.  

9. Changes

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective upon posting on our website. 

10. Contact

If you have any questions or concerns, please contact us at [contact information].